Home › Contact

Contact Us

Last updated: 13 July 2026 · Reviewed by Lucas van Bilderbeek

Use this page to reach the editor behind our 1Win Kenya review. We read every message and reply to editorial questions, correction requests and feedback about the site.

Email: [email protected]
We aim to reply within two working days.

What We Can Help With

We are most useful for anything about the review itself:

  • Reporting a factual error, an outdated figure or a broken link on any page;
  • Questions about how we test and score — the full method is on the editorial policy page;
  • Feedback or suggestions for topics Kenyan players want us to cover;
  • Media or partnership queries, which we handle in line with our affiliate disclosure.

What Belongs With 1Win Instead

We are an independent review site, not 1Win and not its support desk. We cannot access your account, release a bonus, verify your identity or resolve a deposit or withdrawal dispute. Those issues have to go through 1Win's own customer support, which offers 24/7 live chat and email once you are logged in. If your question is really about whether to keep playing at all, please read our responsible gaming page first — in Kenya you can call NACADA free on 1192.

About the Editor

If you would like to know who is behind the review before you write, the about page explains what we do and why, and the author page introduces Lucas van Bilderbeek, who runs the testing and signs off the content.

Privacy

Anything you send us is handled under our privacy policy: we use your message only to reply, and we never sell or share your details. The way the site uses cookies is covered separately in the cookie policy.